I just wanted to tell you that I'm SOOOOO happy with my hair!!! I'm loving all the layers (I know you were a bit reluctant to go 'razor happy' but it looks fab and so many people have mentioned how nice it looks!) I even washed it for Xmas party (with your forward and backward tips) and then hardly had to straighten the top bit! I'm so, so pleased I just wanted to tell you! Thanks so much!